Kavita, a production manager, tells her team to switch to a new packing method. Over the next few weeks, she keeps checking whether the method is being used as told and what problems the workers face, and she changes her instructions where needed. Which principle of directing does Kavita follow?
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Follow through
Option (1) Managerial communication — Incorrect. Managerial communication means giving clear instructions and using feedback to make sure the subordinate has understood them. Kavita is checking the work after the instruction was given.
Option (2) Unity of command — Incorrect. Unity of command means a person gets instructions from one superior only. The number of bosses does not come into Kavita’s case.
Option (3) Follow through — Correct. Follow through means an order is not just given and left. The manager keeps reviewing whether it is being carried out and what problems come up, and modifies the directions if necessary. Kavita does each of these.
Option (4) Maximum individual contribution — Incorrect. Maximum individual contribution means directing techniques should help each person give his maximum potential for organisational objectives, for example through rewards. Kavita is not offering any reward.
NCERT (2026-27 Edition): “Principles of Directing … (iii) Unity of Command: This principle insists that a person in the organisation should receive instructions from one superior only. If instructions are received from more than one, it creates confusion, conflict and disorder in the organisation. …” “(v) Managerial communication: Effective managerial communication across all the levels in the organisation makes direction effective. Directing should convey clear instructions to create total understanding to subordinates. Through proper feedback, the managers should ensure that subordinate understands his instructions clearly.” “Principles of Directing … (viii) Follow through: Mere giving of an order is not sufficient. Managers should follow it up by reviewing continuously whether orders are being implemented accordingly or any problems are being encountered. If necessary, suitable modifications should be made in the directions.” |