Practicing Success
.......................is the managerial function that monitors organisational performance towards the attainment of organisational goals. |
Planning Controlling Organising Directing |
Controlling |
Controlling is the management function of monitoring organisational performance towards the attainment of organisational goals. The task of controlling involves establishing standards of performance, measuring current performance, comparing this with established standards and taking corrective action where any deviation is found. Here management must determine what activities and outputs are critical to success, how and where they can be measured and who should have the authority to take corrective action. |