Yashu runs a logistic company. The Tour incharge of each trip in the company are expected to submit a report to the Event Manager on the completion of every trip. Identify the step in the controlling process being described in the above lines. |
Setting of standards Measurement of actual performance Taking corrective action Analyzing the deviations |
Measurement of actual performance |
The correct answer is option 2- Measurement of actual performance. The step in the controlling process described in the given case is the measurement of actual performance. This step involves collecting data or information to assess how well the performance aligns with the established standards or expectations. In this case, the reports submitted by the Tour incharge provide a way to measure and evaluate the performance of each trip. |