Identify the type of organisation which emerges due to social interaction among employees at job.
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Informal Organisation
Option (1) Formal Organisation — Incorrect. It is deliberately designed by the top management, with fixed roles and relationships. It does not come from social interaction.
Option (2) Divisional Organisation — Incorrect. It is a formal structure in which jobs are grouped by product or division. It is not formed by social interaction.
Option (3) Informal Organisation — Correct. Interaction among people at work gives rise to a network of social relationships among employees, called the informal organisation.
Option (4) Financial Organisation — Incorrect. This is not a type of organisation.
NCERT (2026-27 Edition): “Informal Organisation Interaction among people at work gives rise to a ‘network of social relationships among employees’ called the informal organisation.” “Informal organisation emerges from within the formal organisation when people interact beyond their officially defined roles. When people have frequent contacts they cannot be forced into a rigid formal structure. …” |
Note: The same/similar question has been asked in different years by NTA as per the details given below:
| 2026 | 2025 | 2024 | 2023 | 2022 |
| – | – | – | 02-06 S2 | 17-08 S1 |