Which term is defined under the Consumer Protection Act, 2019 as ‘any harm illegally caused to any person in body, mind or property’?
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Injury
Option (1) Defect — Incorrect. A defect is a fault or shortcoming in goods or a product.
Option (2) Deficiency — Incorrect. Deficiency is a fault or shortcoming in a service.
Option (3) Injury — Correct. Injury is any harm illegally caused to a person in body, mind or property. A burn caused by a faulty product is an example.
Option (4) Product liability — Incorrect. Product liability is the responsibility of the maker or seller to compensate for harm caused by a defective product or a deficient service. It is the duty to pay for the harm.
NCERT (2026-27 Edition): “Terms & Definitions … 6. Defect: Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to goods or a product. “Terms & Definitions … 11. Product Liability: Responsibility of a product manufacturer or seller of any product or service to compensate for any harm caused to a consumer by defective product manufactured or sold or by deficiency in services.” |