Match List-I (situation) with List-II (point of importance of consumer protection).
| List-I | List-II |
|---|---|
| (A) Many buyers in a town do not know that they can claim compensation for a defective product. | (I) Unorganised consumers |
| (B) Buyers cheated by a builder each fight alone, as there is no association to take up their case. | (II) Moral justification |
| (C) Several shops in a market sell adulterated spices and hoard sugar. | (III) Consumer ignorance |
| (D) A trader sells only pure products, as he feels it is his duty not to exploit his buyers. | (IV) Widespread exploitation of consumers |
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → (A)-(III), (B)-(I), (C)-(IV), (D)-(II)
| List-I | List-II | Reason |
|---|---|---|
| (A) Many buyers in a town do not know that they can claim compensation for a defective product. | (III) Consumer ignorance | The buyers do not know that a relief like compensation is open to them. This is ignorance of rights and reliefs. |
| (B) Buyers cheated by a builder each fight alone, as there is no association to take up their case. | (I) Unorganised consumers | Consumers need to be organised in consumer organisations that take care of their interests. These buyers have no such body, so they are unorganised. |
| (C) Several shops in a market sell adulterated spices and hoard sugar. | (IV) Widespread exploitation of consumers | Adulteration and hoarding are malpractices of sellers by which consumers are exploited. |
| (D) A trader sells only pure products, as he feels it is his duty not to exploit his buyers. | (II) Moral justification | The trader avoids exploiting buyers because he sees it as his moral duty. |
NCERT (2026-27 Edition): “From Consumers’ point of view The importance of consumer protection from the consumers’ point of view can be understood from the following points: “(iii) Widespread Exploitation of Consumers: Consumers might be exploited by unscrupulous, exploitative and unfair trade practices like defective and unsafe products, adulteration, false and misleading advertising, hoarding, black-marketing, etc. Consumers need protection against such malpractices of the sellers.” “From the point of view of Business … (iv) Moral Justification: It is the moral duty of any business to take care of consumer’s interest and avoid any form of their exploitation. Thus, a business must avoid unscrupulous, exploitative and unfair trade practices like defective and unsafe products, adulteration, false and misleading advertising, hoarding, black marketing, etc.” |