Due to the negligence of the doctors, Johar passed away within a week’s time after his surgery of the spine.

Which of the following parties can NOT file a case in this regard?

The consumer

The correct answer is option 1- Consumer.

Johar cannot file the case as he is dead.

As the consumer who underwent the surgery, would have been able to file a case during his lifetime if he had survived.

OTHER OPTIONS

• Any Registered Consumers’ Association: Consumer associations are empowered to file cases on behalf of consumers, particularly in cases involving public interest or widespread issues. They can file a case if they are representing the interests of the deceased or in cases where consumer rights have been broadly affected.

• A Legal Heir or Representative of a Deceased Consumer: After the death of a consumer, their legal heirs or representatives can file a case for negligence, seeking redress for the harm caused and possibly compensation for the loss suffered.