Match the LIST-I with LIST-II
| LIST-I | LIST-II |
| Types of Communication barrier | Explanation |
| A. Psychological barriers | I. Related to the state of mind of both sender and receiver of communication. |
| B. Personal barriers | II. The personal factors of both sender and receiver may exert influence on effective communication |
| C. Semantic barrier | III. The factors related to organisation structure, authority relationships, rules and regulations |
| D. Organisational barriers | IV. Problems and obstructions in the process of encoding and decoding of message into words or impressions. |
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → A-I, B-II, C-IV, D-III
(A) Psychological barriers — this matches (I) Related to the state of mind of both sender and receiver of communication. A worried sender cannot put his message well, and an angry receiver cannot grasp its real meaning. Premature judgement and distrust belong here.
(B) Personal barriers — this matches (II) The personal factors of both sender and receiver may exert influence on effective communication. A superior’s fear of losing authority, or a subordinate’s lack of confidence, can stop communication.
(C) Semantic barrier — this matches (IV) Problems and obstructions in the process of encoding and decoding of message into words or impressions. Semantics is about the meaning of words: a badly chosen word, faulty translation or technical jargon distorts the message.
(D) Organisational barriers — this matches (III) The factors related to organisation structure, authority relationships, rules and regulations. Too many levels, strict rules and status gaps slow the flow of information.
NCERT (2026-27 Edition): “Semantic barriers: Semantics is the branch of linguistics dealing with the meaning of words and sentences. Semantic barriers are concerned with problems and obstructions in the process of encoding and decoding of message into words or impressions. …” “…Psychological barriers: Emotional or psychological factors acts as barriers to communicators. …” “…Organisational barriers: The factors related to organisation structure, authority relationships, rules and regulations may, sometimes, act as barriers to effective communication. …” “Personal barriers: The personal factors of both sender and receiver may exert influence on effective communication. …” |