Read the following statements and choose the correct option.
Statement I: Under the Consumer Protection Act, 2019, a complaint is an allegation made in writing by the complainant.
Statement II: Under the Consumer Protection Act, 2019, a complaint can be made for obtaining relief with respect to the offer of goods or service injurious to life and safety.
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Both Statement I and Statement II are correct.
Statement I: Under the Consumer Protection Act, 2019, a complaint is an allegation made in writing by the complainant. — Correct. A complaint is any allegation in writing made by the complainant to get relief.
Statement II: Under the Consumer Protection Act, 2019, a complaint can be made for obtaining relief with respect to the offer of goods or service injurious to life and safety. — Correct. One of the grounds of complaint is the offer of goods or service injurious to life and safety.
NCERT (2026-27 Edition): “Terms & Definitions 1. Complaint: Any allegation in writing made by the complainant for obtaining relief w.r.t restrictive trade practice, defect in goods or deficiency in services provided, overcharging of price or offer of goods or service injurious to life and safety. |