As per Consumer Protection Act, 2019, an aggrieved consumer can make a complaint to the State Commission when the value of goods and services along with compensation claimed is:
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Exceeds Rs. 1 crore but does not exceed Rs. 10 crore
Option (1) Exceeds Rs. 1 crore but does not exceed Rs. 10 crore — Correct. Under the Consumer Protection Act, 2019, the State Commission can hear complaints where the value of goods or services paid as consideration exceeds one crore but does not exceed ten crore rupees.
Option (2) Exceeds Rs. 1 crore but does not exceed Rs. 15 crore — Incorrect. The upper limit of the State Commission is Rs. 10 crore, not Rs. 15 crore.
Option (3) Does not exceed Rs. 1 crore — Incorrect. Complaints up to Rs. 1 crore go to the District Commission.
Option (4) Exceeds Rs. 1 crore — Incorrect. This has no upper limit. Above Rs. 10 crore, the complaint goes to the National Commission.
Note: The money limits of the three Commissions have changed over the years, so each NCERT edition gives different limits. The table below compares them.
NCERT (2023-24 Edition): “…It is established by the respective state government and ordinarily function at the state capital. State Commission has a jurisdiction to entertain complaints where value of goods and services paid as consideration exceeds one crore but does not exceed ten crore rupees. If any of the parties are not satisfied by the order of State Commission can appeal against such order to the National Commission within a period of thirty days of such order.” |