Ritika, 28, works at a bank in Pune. She feels lonely and cut off from others, and says nothing she does feels worthwhile since her parents stopped her from pursuing music. Her first therapist lets her pour out her anger and sadness without any criticism, and leaves it to Ritika to decide where each session goes. Later, a second therapist, a psychiatrist, talks openly about his own values and life, keeps her attention on the present, and reminds her that her life is unlike anyone else's. A third therapist repeats her statements back in simpler words, and his warmth does not change whatever she tells him.
The warmth of the third therapist, which does not change whatever Ritika tells him, is named as:
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → Unconditional positive regard
Option (1) Empathy — Incorrect. Empathy is understanding the client's experience as if it were the therapist's own. It is about understanding.
Option (2) Unconditional positive regard — Correct. Warmth that does not depend on what the client reveals or does is unconditional positive regard, a part of Rogers' client-centred therapy. It means total acceptance of the client as she is.
Option (3) Reflection — Incorrect. Reflection is rephrasing the client's statements to clarify them. The third therapist does this too, but it is a method.
Option (4) Therapeutic alliance — Incorrect. Therapeutic alliance is the relation in which the client trusts the therapist and the therapist has empathy for the client. It names the whole bond.
NCERT (2026-27): “Client-centred Therapy |