Match the lists.
| List I | List II |
| A. Motivation | I. Function to be performed at the operative level |
| B. Supervision | II. Complex process as the individuals are heterogenous in their expectations |
| C. Communication | III. Process that tries to bring change in the behavior of others |
| D. Leadership | IV. It implies common understanding |
Choose the correct answer from the options given below.
Answer & explanation
Correct answer: option 3
The correct answer is option 3- A-II, B-I, C-IV, D-III.
| List I | List II |
| A. Motivation | II. Complex process as the individuals are heterogenous in their expectations |
| B. Supervision | I. Function to be performed at the operative level |
| C. Communication | IV. It implies common understanding |
| D. Leadership | III. Process that tries to bring change in the behavior of others |
Supervision can be understood as the process of guiding the efforts of employees and other resources to accomplish the desired objectives. It is an element of direction. It can be understood as a process as well as the functions performed by supervisor (a position at operative level).
Motivation means incitement or inducement to act or move. In the context of an organisation, it means the process of making subordinates to act in a desired manner to achieve certain organisational goals. Motivation is a complex process as the individuals are heterogeneous in their expectations, perceptions and reactions.
Leadership is the process of influencing the behaviour of people by making them strive voluntarily towards achievement of organisational goals. Leadership tries to bring change in the behaviour of others.
Communication is a process by which people create and share information with one another in order to reach common understanding.