Name the ability of the counsellor to understand the feelings of another person from his/her perspective.

Empathy

The correct answer is Option (2) → Empathy'

Empathy is the ability of the counsellor to understand the feelings, thoughts, and experiences of another person from their point of view. It involves emotionally placing oneself in the client’s position and responding in a sensitive and understanding manner, which helps build a trusting therapeutic relationship.