Which of the following situations shows resistance from employees?

The correct answer is Option (3) → Clerks protest that a new rule to record every break they take restricts their freedom.

Option (1) The owner of a small shop refuses an expensive control system, as he cannot justify the expenses involved. — Does not show resistance from employees. This shows that control is a costly affair. A small enterprise cannot afford an expensive control system.

Option (2) A hotel manager finds it hard to compare the job satisfaction of his staff with any standard. — Does not show resistance from employees. This shows the difficulty in setting quantitative standards. Job satisfaction cannot be put in numbers, so comparing it with a standard is hard.

Option (3) Clerks protest that a new rule to record every break they take restricts their freedom. — Shows resistance from employees. Employees often resist control, because they see it as a restriction on their freedom. Recording every break is a strict watch of this kind, so the clerks object.

Option (4) Workers of a factory are told in advance the output expected of them and the standards of their appraisal. — Does not show resistance from employees. This is not a limitation at all. Knowing targets and appraisal standards in advance improves employee motivation, which is an importance of controlling.