What should be kept in mind by a consumer while purchasing, using and consuming Goods and services?
A. Be aware about all the alternatives available in the market
B. Buy local or cheap products to save money
C. Buy only ISI, AGMARK or FSSAI marked products depending on the type of product
D. Blindly rely on shopkeepers words as they know about the product very well
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → A and C only
(A) Be aware about all the alternatives available in the market — A consumer responsibility (Correct). A buyer who knows what products, brands and prices are on offer can compare them. Such a buyer is much harder to cheat.
(B) Buy local or cheap products to save money — Not a responsibility (Incorrect). Price alone is no guide. A cheap product bought without regard to quality or safety defeats the very purpose of consumer protection.
(C) Buy only ISI, AGMARK or FSSAI marked products depending on the type of product — A consumer responsibility (Correct). Buying standardised goods is a stated responsibility, because such a mark certifies quality for the category concerned.
(D) Blindly rely on shopkeepers words as they know about the product very well — Not a responsibility (Incorrect). The seller has an interest in the sale; the consumer is expected to read the label, ask for a cash memo and judge for himself.
NCERT (2026-27 Edition): “A consumer should keep in mind the following responsibilities while purchasing, using and consuming goods and services — …” “(i) Be aware about various goods and services available in the market so that an intelligent and wise choice can be made.” “(ii) Buy only standardised goods as they provide quality assurance. Thus, look for ISI mark on electrical goods, FPO mark on food products, Hallmark on jewelry, etc.” |