______ are specific statements that inform what is to be done. They do not allow for any flexibility or discretion.
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → Rules
Option (1) Strategy — Incorrect. A strategy is a broad plan for the long-term direction of the business. It is decided at the top and leaves much room for judgement.
Option (2) Rules — Correct. A rule says what must or must not be done, with no flexibility or discretion, for example “No smoking in the factory”. It is the simplest kind of plan, because there is no room to change it unless a policy decision is taken.
Option (3) Policies — Incorrect. A policy is a general guide to decision-making. It sets limits, but managers still use their own judgement within them.
Option (4) Methods — Incorrect. A method is the prescribed way of doing one step of a task. Methods also allow some flexibility, since the best way may change with the situation.
NCERT (2026-27 Edition): “Rule Rules are specific statements that inform what is to be done. They do not allow for any flexibility or discretion. It reflects a managerial decision that a certain action must or must not be taken. They are usually the simplest type of plans because there is no compromise or change unless a policy decision is taken.” |