Who gave the concepts of 'mental revolution' and 'Harmony, Not Discord'?
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → Fredrick Winslow Taylor
Option (1) Peter Drucker — Incorrect. Peter Drucker is a well-known writer on management. These two ideas are not his.
Option (2) Fredrick Winslow Taylor — Correct. ‘Harmony, Not Discord’ is one of Taylor’s principles of scientific management. Taylor said there should be complete harmony between the management and workers, not a fight between them. To reach this, he asked for a complete mental revolution, that is, both sides should change their way of thinking.
Option (3) Henri Fayol — Incorrect. Fayol gave the 14 general principles of management, like unity of command and esprit de corps. Mental revolution is Taylor’s idea.
Option (4) Philip Kotler — Incorrect. Philip Kotler is known for his work on marketing, not for these ideas.
NCERT (2026-27 Edition): “Harmony, Not Discord: Factory system of production implied that managers served as a link between the owners and the workers. Since as managers they had the mandate to ‘get work done’ from the workers, it should not be difficult for you to appreciate that there always existed the possibility of a kind of class-conflict, the mangers versus workers. Taylor recognised that this conflict helped none, the workers, the managers or the factory owners. He emphasised that there should be complete harmony between the management and workers. Both should realise that each one is important. To achieve this state, Taylor called for complete mental revolution on the part of both management and workers. It means that management and workers should transform their thinking. …” |