From the point of consumers, consumer protection is important because consumers are ignorant, unorganised and ________ by sellers.
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → exploited
From the consumers’ side, the third reason is that sellers exploit them through unfair trade practices such as adulteration, hoarding and false advertising. Misleading buyers and overcharging them are only some of the ways in which sellers exploit them. Being ignored by sellers is not one of the three reasons given for consumer protection.
NCERT (2026-27 Edition): “(iii) Widespread Exploitation of Consumers: Consumers might be exploited by unscrupulous, exploitative and unfair trade practices like defective and unsafe products, adulteration, false and misleading advertising, hoarding, black-marketing, etc. Consumers need protection against such malpractices of the sellers.” “SUMMARY Importance of Consumer Protection: From the point of consumers, consumer protection is important because consumers are ignorant, unorganised and exploited by sellers. Consumer Protection is also important for a business because (i) It is in the long-term interest of business, (ii) Business uses society’s resources, (iii) It is a social responsibility of business, (iv)It has moral justification, (v) It avoids government intervention in the functioning of business. …” |