Practicing Success
Many business firms have set up their own consumer service and grievance cells. Which right is being highlighted in the given statement? |
Right to be informed Right to be heard Right to consumer education Right to seek redressal |
Right to be heard |
Right to be Heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service. It is because of this reason that many enlightened business firms have set up their own consumer service and grievance cells. Many consumer organisations are also working towards this direction and helping consumers in redressal of their grievances. |