For the redressal of consumer grievances at district level, the Consumer Protection Act 2019 provides for setting up of a................... |
District Consumer Disputes Grievance Commission District Consumer Disputes Redressal Forum District Disputes Grievance Redressal System District Consumer Disputes Redressal Commission |
District Consumer Disputes Redressal Commission |
The correct answer is option 4- District Consumer Disputes Redressal Commission. For the redressal of consumer grievances at district level, the Consumer Protection Act 2019 provides for setting up of a District Consumer Disputes Redressal Commission. For the redressal of consumer grievances, the Consumer Protection Act 2019 provides for setting up of a three-tier enforcement machinery at the District, State, and the National levels, known as the District Consumer Disputes Redressal Commission, State Consumer Disputes Redressal Commission, and the National Consumer Disputes Redressal Commission. They are briefly referred to as the ‘District Commission’, ‘State Commission’, and the ‘National Commission’, respectively. District commission has a jurisdiction to entertain complaints where value of goods or services paid as consideration does not exceed one crore rupees. Either on the first hearing or at any later stage, it appears to district commission that there exists elements of settlement which may be acceptable to the parties, it may direct them to give their consent for settlement of dispute through mediation within five days. In case the parties agree for settlement by mediation and give written consent, the district commission refers the matter for mediation and the provisions relating to mediation shall apply. |