Control system loses some of its ________ when standards cannot be defined in quantitative terms.
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → effectiveness
Option (1) flexibility — Incorrect. Flexibility means standards can be modified when conditions change. It is not what is lost here.
Option (2) effectiveness — Correct. When standards cannot be put in numbers, measuring performance and comparing it with standards becomes hard. So the control system loses some of its effectiveness. Employee morale and job satisfaction are such areas.
Option (3) objectivity — Incorrect. Objectivity is about measuring performance in a fair and reliable manner. The limitation is a loss of effectiveness.
Option (4) accuracy — Incorrect. Accuracy of standards is something a good control system helps to judge. It belongs to the importance of controlling.
NCERT (2026-27 Edition):
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