Practicing Success

Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:
Which of the following functions are carried out by the consumer organisations?
Options:
Publishing periodicals to impart knowledge about consumer issues.
Providing legal assistance to consumers.
Filing complaints in appropriate consumer courts on behalf of the consumers,
All of the above
Correct Answer:
All of the above
Explanation:
Consumer organisations and NGOs perform several functions for the protection and promotion of interest of consumers. These include:
(i) Educating the general public about consumer rights by organising training programmes, seminars and workshops.
(ii) Publishing periodicals and other publications to impart knowledge about consumer problems, legal reporting, reliefs available and other matters of interest.
(iii) Carrying out comparative testing of consumer products in accredited laboratories to test relative qualities of competing brands and publishing the test results for the benefit of consumers.
(iv) Encouraging consumers to strongly protest and take an action against unscrupulous, exploitative and unfair trade practices of sellers.
(v) Providing legal assistance to consumers by way of providing aid, legal advice etc. in seeking legal remedy.
(vi) Filing complaints in appropriate consumer courts on behalf of the consumers.
(vii) Taking an initiative in filing cases in consumer courts in the interest of the general public, not for any individual.