The senior-most executives of the organisation are usually referred to as the chairman, the chief executive officer, chief operating officer, president and vice-president. They belong to which level of management?
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Top level
Option (1) Top level — Correct. Top management consists of the senior-most executives of the organisation. They are usually called the chairman, the chief executive officer, chief operating officer, president and vice-president. These are the same names given in the question.
Option (2) Middle level — Incorrect. Middle managers are the link between top and lower managers. They are usually division heads, for example the production manager.
Option (3) Non operational level — Incorrect. There is no such level. The three levels are top, middle, and supervisory (operational).
Option (4) Supervisory level — Incorrect. This is the lowest level of management. It is made up of foremen and supervisors who watch over the workers.
NCERT (2026-27 Edition): “Top Management: They consist of the senior-most executives of the organisation by whatever name they are called. They are usually referred to as the chairman, the chief executive officer, chief operating officer, president and vice-president. …” “Middle Management: is the link between top and lower level managers. They are subordinate to top managers and superior to the first line managers. They are usually known as division heads, for example production manager. …” “Supervisory or Operational Management: Foremen and supervisors comprise the lower level in the hierarchy of the organisation. …” |