Read the following text and answer the following question on the basis of the same (Q.3) : Yoshana purchased an ISI marked Heater from Yojit Appliances. She made Cash Payment, but failed to get a Cash Memo. While making use of the heater she observed that it was not working properly. She contacted the shopkeeper immediately and told him the problem. Shopkeeper paid no heed to her complaint. Rather he remarked that the good in question was not bought from his shop. Yoshana had no evidence of proving that the heater was purchased from his shop only. She discussed the problem with her friend Sudikhsha who advised her to approach Consumer Forum and lodge the complaint. Yoshana was convinced with the idea of lodging the complaint against the shopkeeper but due to lack of cash memo it was difficult for her to proceed. Yoshana cannot lodge a complaint against the shopkeeper. Which of the following is the correct reason?

She did not have the cash memo. It was not the mistake of the shopkeeper but of the manufacturer. She can still file a complaint against the shopkeeper even if there is no cash memo. Both 1 and 3

She did not have the cash memo.

Without cash memo she cannot file the complaint. Cash memo is the proof of transaction.