Arrange the following steps of controlling process in a correct sequence. (A) Correcting the situation in accordance with the decision. (B) Projecting the future and determining the goals and standards of performance. (C) Measuring and comparing the work in terms of control standards. (D) Promptly investigating the causes of the deviation. Choose the correct answer from the options given below: |
(B), (C), (D), (A) (A), (C), (B), (D) (B), (A), (D), (C) (C), (B), (D), (A) |
(B), (C), (D), (A) |
The correct answer is option 1- (B), (C), (D), (A). (B) Projecting the future and determining the goals and standards of performance- This is the first and most essential step in the controlling process. It involves setting goals, performance standards, or benchmarks that the organization wants to achieve. These standards act as the basis for comparison with actual performance. (C) Measuring and comparing the work in terms of control standards- Once goals and standards are set, the next step is to Measure actual performance. Compare it with the established standards. Determine if there is any deviation (difference) between expected and actual performance. (D) Promptly investigating the causes of the deviation- When deviations are found, it's essential to analyze why the performance didn't meet the standard. Understand whether the deviation is due to inefficiency, lack of resources, external market changes orr other causes. (A) Correcting the situation in accordance with the decision- After understanding the cause of the problem, Corrective actions are taken to eliminate or reduce the deviation. This might involve fixing a machine, training employees, changing suppliers etc. |