The correct sequence of process of controlling in Samaya doll manufacturing ltd. is:
A. Counting the no. of dolls manufactured
B. Setting a target of manufacturing 50 dolls per day
C. The acceptable range of deviations is 45
D. Comparing of actual performance with standards
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → (B), (A), (D), (C)
(B) Setting a target of manufacturing 50 dolls per day — first. This is setting performance standards, the targets against which work will be judged.
(A) Counting the no. of dolls manufactured — second. This is measuring actual performance.
(D) Comparing of actual performance with standards — third. The count is set against the target of 50, and any shortfall is found.
(C) The acceptable range of deviations is 45 — fourth. This is analysing deviations. Output down to 45 dolls is accepted. Only a shortfall below that needs attention.
Taking corrective action is the last step of controlling, but it is not among the four items.
NCERT (2026-27 Edition): “Controlling Process Controlling is a systematic process involving the following steps. “Step 4: Analysing Deviations: Some deviation in performance can be expected in all activities. It is, therefore, important to determine the acceptable range of deviations. …” |