Match List-I (Psychological barriers) with List-II (Meaning).
| List-I | List-II |
|---|---|
| (A) Premature evaluation | (I) The parties do not believe each other, so the message is not understood in its original sense. |
| (B) Lack of attention | (II) Successive passing of a message through various levels results in inaccurate information. |
| (C) Loss by transmission and poor retention | (III) The receiver judges the meaning of a message before the sender completes it. |
| (D) Distrust | (IV) A preoccupied receiver does not listen to the message. |
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → (A)-(III), (B)-(IV), (C)-(II), (D)-(I)
| List-I | List-II | Reason |
|---|---|---|
| (A) Premature evaluation | (III) The receiver judges the meaning of a message before the sender completes it. | Premature evaluation means judging the meaning of a message before the sender completes it, often because of pre-conceived notions. |
| (B) Lack of attention | (IV) A preoccupied receiver does not listen to the message. | A preoccupied mind does not listen, so the receiver misses the message. |
| (C) Loss by transmission and poor retention | (II) Successive passing of a message through various levels results in inaccurate information. | When a message passes through many levels, each passing loses part of it or makes it inaccurate. |
| (D) Distrust | (I) The parties do not believe each other, so the message is not understood in its original sense. | If the parties do not believe each other, they cannot understand each other’s message in its original sense. |
NCERT (2026-27 Edition): “Psychological barriers: Emotional or psychological factors acts as barriers to communicators. For example, a worried person cannot communicate properly and an angry receiver cannot understand the real meaning of message. The state of mind of both sender and receiver of communication reflects in the effective communication. Some of the psychological barriers are: |