Practicing Success

Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:
Timmy bought a bottle of soft drink of a famous beverage company and found a dead lizard inside the bottle. He forwarded a legal notice to the company, accusing it of the deficiency in service that could cause health hazard to the consumer. Identify the right of consumer being violated in the given case.
Options:
Right to safety
Right to be heard
Right to seek redressal
Right to consumer education
Correct Answer:
Right to safety
Explanation:
Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life and health. For instance, electrical appliances which are manufactured with substandard products or do not conform to the safety norms might cause serious injury. Thus, consumers are educated that they should use electrical appliances which are ISI marked as this would be an assurance of such products meeting quality specifications.