The success of an organization can be achieved through customer satisfaction as it helps in which of the following?
Answer & explanation
Correct answer: option 4
The correct answer is option 4- Keeping the existing customers and facilitate addition of new customer base.
The success of an organization can be achieved through customer satisfaction as it helps in keeping the existing customers and facilitate addition of new customer base.
High customer satisfaction often leads to loyalty, repeat business, and positive word-of-mouth, which can attract new customers.