The correct answer is option 1- A-I, B-IV, C-II, D-III.
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LIST – I
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LIST – II
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A. Right to be assured/choose
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I. The consumer has the freedom to access a
variety of products at competitive prices
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B. Right to seek redressal
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IV. The consumer has a right to get relief against
unfair trade practices.
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C. Right to consumer education
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II. The consumer has a right to acquire knowledge
and to be well-informed
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D. Right to be informed
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III. The consumer has a right to know its ingredients,
date of manufacture, price, quantity, etc.
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A. Right to be assured/choose- I. The consumer has the freedom to access a variety of products at competitive prices.
The consumer has the freedom to access variety of products at competitive prices. This implies that the marketers should offer a wide variety of products in terms of quality, brand, prices, size, etc. and allow the consumer to make a choice from amongst these.
B. Right to seek redressal- IV. The consumer has a right to get relief against unfair trade practices.
The consumer has a right to get relief against unfair trade practice of restrictive trade practices or unscrupulous exploitation in case the product or a service falls short of his expectations. The Consumer Protection Act 2019 provides for redressal to the consumers including replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer, etc
C. Right to consumer education- II. The consumer has a right to acquire knowledge and to be well-informed.
The consumer has a right to acquire knowledge and to be a well informed consumer throughout life. He should be aware about his rights and the reliefs available to him in case of a product or service falling short of his expectations. Many consumer organisations and some enlightened businesses are taking an active part in educating consumers in this respect.
D. Right to be informed- III. The consumer has a right to know its ingredients, date of manufacture, price, quantity, etc.
The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc. It is because of this reason that the legal framework in India requires the manufactures to provide such information on the package and label of the product. |
