Target Exam

CUET

Subject

Business Studies

Chapter

Directing

Question:

Downward communications refer to flow of communication from:

Options:

One departmental manager to another

Superior to subordinate

Subordinate to superior

Both options 1 & 2

Correct Answer:

Superior to subordinate

Explanation:

The correct answer is option 2- Superior to subordinate.

Downward communications refer to flow of communication from  Superior to subordinate.

Vertical communication flows vertically, i.e., upwards or downwards through formal channels. Upward communications refer to flow of communication from subordinate to superior whereas downward communication indicates communication from a superior to subordinate. The examples of upward communication are – application for grant of leave, submission of progress report, request for grants, etc. Similarly, the examples of downward communication include – sending notice to employees to attend a meeting, ordering subordinates to complete an assigned work, passing on guidelines framed by top management to the subordinates, etc.