Downward communications refer to flow of communication from: |
One departmental manager to another Superior to subordinate Subordinate to superior Both options 1 & 2 |
Superior to subordinate |
The correct answer is option 2- Superior to subordinate. Downward communications refer to flow of communication from Superior to subordinate. Vertical communication flows vertically, i.e., upwards or downwards through formal channels. Upward communications refer to flow of communication from subordinate to superior whereas downward communication indicates communication from a superior to subordinate. The examples of upward communication are – application for grant of leave, submission of progress report, request for grants, etc. Similarly, the examples of downward communication include – sending notice to employees to attend a meeting, ordering subordinates to complete an assigned work, passing on guidelines framed by top management to the subordinates, etc. |