Practicing Success

Target Exam

CUET

Subject

Business Studies

Chapter

Directing

Question:
Downward communications refer to flow of communication from:
Options:
One departmental manager to another
Superior to subordinate
Subordinate to superior
Can be 1 or 2.
Correct Answer:
Superior to subordinate
Explanation:
Vertical communication flows vertically, i.e., upwards or downwards through formal channels. Upward communications refer to flow of communication from subordinate to superior whereas downward communication indicates communication from a superior to subordinate. The examples of upward communication are – application for grant of leave, submission of progress report, request for grants, etc. Similarly, the examples of downward communication include – sending notice to employees to attend a meeting, ordering subordinates to complete an assigned work, passing on guidelines framed by top management to the subordinates, etc.