Practicing Success
Practicing Success
CUET Preparation Today
| Read the following text and answer the following question on the basis of the same (Q.4) : Yoshana purchased an ISI marked Heater from Yojit Appliances. She made Cash Payment, but failed to get a Cash Memo. While making use of the heater she observed that it was not working properly. She contacted the shopkeeper immediately and told him the problem. Shopkeeper paid no heed to her complaint. Rather he remarked that the good in question was not bought from his shop. Yoshana had no evidence of proving that the heater was purchased from his shop only. She discussed the problem with her friend Sudikhsha who advised her to approach Consumer Forum and lodge the complaint. Yoshana was convinced with the idea of lodging the complaint against the shopkeeper but due to lack of cash memo it was difficult for her to proceed. Identify the responsibility of the consumer not fulfilled by Yoshana in the case study given above. |
Be aware about various goods and services available in the market so that an intelligent and
wise choice can be made Obtain Cash Memo Buy only standardised goods as they provide quality assurance.
She must be ready to file a complaint in case of deficiency of the product. |
| Obtain Cash Memo |
| She didnot take the cash memo while purchasing the heater. |
