Match list I with list II.
Choose the correct answer from the options given below: |
A-I, B-II, C-III, D-IV A-IV, B-III, C-II, D-I A-III, B-IV, C-II, D-I A-III, B-I, C-II, D- IV |
A-III, B-IV, C-II, D-I |
The correct answer is option 3- A-III, B-IV, C-II, D-I.
Right to Consumer Education: The consumer has a right to acquire knowledge and to be a well informed consumer throughout life. He should be aware about his rights and the reliefs available to him in case of a product or service falling short of his expectations. Right to be Heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service. It is because of this reason that many enlightened business firms have set up their own consumer service and grievance cells. Right to be assured/Choose: The consumer has the freedom to access variety of products at competitive prices. This implies that the marketers should offer a wide variety of products in terms of quality, brand, prices, size, etc. and allow the consumer to make a choice from amongst these. Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life, health and property. For example, electrical appliances which are manufactured with substandard products or do not conform to the safety norms might cause serious injury. |