Read the passage and answer the following question:
Infosys, a leading IT services company, has long recognized its human resources as its most valuable asset. The company's innovative approach to human resource management has been a cornerstone of its success.
Under the leadership of Narayana Murthy, Infosys adopted a decentralized yet cohesive staffing strategy. The company created a culture of empowerment and inclusivity, which reflects Murthy's belief in transparency and leading by example. For instance, Infosys incorporates human resources into its balance sheet to emphasize their value. This unique approach underscores its belief that employees' skills, innovation, and leadership drive organizational success.
Infosys also innovated in its recruitment strategies by utilizing internal and external sources effectively. For external recruitment, Infosys uses employee referral programs, wherein current employees recommend potential candidates. This method is cost-effective and ensures cultural alignment of new hires.
Moreover, the company prioritizes training and development. Infosys established in-house training facilities to enhance employees' technical and managerial skills. The emphasis on continual learning is vital in the fast-changing IT industry, helping Infosys maintain its competitive edge.
However, challenges persist. The rapid pace of technological advancement and intense competition in the IT sector necessitate ongoing efforts to refine staffing and development processes. Infosys continuously evaluates its strategies to ensure alignment with organizational goals and employee aspirations.
What method does Infosys use to prepare employees for future roles?
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → In-house training programs
Option (1) In-house training programs — Correct. The passage says: “Infosys established in-house training facilities to enhance employees’ technical and managerial skills.” It also speaks of continual learning. Training improves performance on the present job or prepares employees for any intended job. It also prepares future managers who can take over when needed.
Option (2) Outsourcing recruitment — Incorrect. Recruitment finds new people. It does not prepare the present employees. The passage also does not say Infosys gives its recruitment to an outside firm.
Option (3) Job rotation policies — Incorrect. Job rotation is one method of training. But the passage does not mention it.
Option (4) Performance-based bonuses — Incorrect. A bonus rewards good work. It does not teach new skills, and the passage does not mention it.
NCERT (2026-27 Edition): “Benefits to the organisation … (iii) Training equips the future manager who can take over in case of emergency.” “Training … Training is any process by which the aptitudes, skills and abilities of employees to perform specific jobs are increased. It is a process of learning new skills and application of knowledge. It attempts to improve their performance on the current job or prepare them for any intended job.” |