Which of the following pairs of a consumer’s problem and the relief a consumer commission may order is correctly matched?
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → A shop sells brass bangles as gold bangles – To discontinue the unfair trade practice and not to repeat it
Option (1) A new wristwatch stops working within a week of purchase – To withdraw the hazardous goods from sale — Incorrect. A watch that stops working has a defect. The relief is to remove the defect or replace the watch. Withdrawal from sale is for hazardous goods.
Option (2) A shop sells brass bangles as gold bangles – To discontinue the unfair trade practice and not to repeat it — Correct. Selling brass bangles as gold falsely represents the quality and composition of the goods. This is an unfair trade practice. The commission orders the seller to discontinue it and not repeat it.
Option (3) Some dealers hold back stocks of sugar to push up its price – To replace the defective product with a new one — Incorrect. Holding back stock to push up the price is a restrictive trade practice. The relief is to discontinue it. The sugar itself is not defective, so replacement does not fit.
Option (4) A laboratory charges for a blood test it never did – To discontinue the restrictive trade practice and not to repeat it — Incorrect. Charging for a test never done is a deficiency in service. The relief is a refund of the charges paid. Nothing here touches the price or supply of goods in the market.
An unfair trade practice gives a false picture of a product, while a restrictive trade practice manipulates its price or supply.
NCERT (2026-27 Edition): “Terms & Definitions … 4. Unfair trade practice: A trade practice for the purpose of promoting sale, use or supply of any goods or service falsely represents its quality, standard, quantity, composition, style or model. “Relief Available … (vi) To discontinue the unfair/ restrictive trade practice and not to repeat it in the future.” |