Which of the following statements is correctly related to the relevance of Communication in an organisation?
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → It acts as a basis of decision making.
Option (1) It hinders cooperation and peace — Incorrect. Good communication does the opposite. It clears up misunderstandings and so promotes cooperation and industrial peace.
Option (2) It creates hurdles in working of an organisation — Incorrect. Communication is what makes the smooth working of an organisation possible. When it stops, organised activity stops.
Option (3) It reduces efficiency of the Managers. — Incorrect. Managers pass on goals, instructions and duties through communication. It increases their efficiency.
Option (4) It acts as a basis of decision making. — Correct. A manager can decide well only with the right information. Communication brings that information to him, so it is the basis of decision making.
NCERT (2026-27 Edition): “Importance of Communication … (iii) Acts as basis of decision making: Communication provides needed information for decision making. In its absence, it may not be possible for the managers to take any meaningful decision. Only on the basis of communication of relevant information one can take right decision.” “(iv) Increases managerial efficiency: Communication is essential for quick and effective performance of managerial functions. …” |