“If there is no reward or appreciation for a good suggestion, the subordinates may not be willing to offer useful suggestions”. The barrier discussed in the statement is:
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → Personal Barrier
Option (1) Psychological Barrier — Incorrect. These come from the state of mind of the people communicating, such as premature evaluation, lack of attention, distrust or loss in transmission.
Option (2) Organisational Barrier — Incorrect. These come from the structure and rules of the organisation, such as a rigid policy, too many rules or complex layers of authority.
Option (3) Semantic Barrier — Incorrect. These are problems of language: badly expressed messages, words with many meanings, faulty translation or technical jargon.
Option (4) Personal Barrier — Correct. Personal barriers arise from the attitudes of superiors and subordinates. One of them is lack of proper incentives. If a good suggestion earns no reward or appreciation, the subordinate sees no reason to speak up, so useful ideas never reach the manager.
NCERT (2026-27 Edition): “Lack of proper incentives: If there is no motivation or incentive for communication, subordinates may not take initiative to communicate. For example, if there is no reward or appreciation for a good suggestion, the subordinates may not be willing to offer useful suggestions.” |