The importance of motivation isn’t represented by:
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → It helps managers to introduce changes by force despite resistance from people.
Option (1) It helps to improve the performance levels of employees. — An importance of motivation (Incorrect). Motivated employees put in their best effort, so performance rises.
Option (2) It helps to change negative or indifferent attitudes of employees to positive attitudes. — An importance of motivation (Incorrect). Rewards, praise and good supervision turn an indifferent worker into a willing one.
Option (3) It helps to decrease employee turnover and thereby lowering the cost of new recruitment. — An importance of motivation (Incorrect). Satisfied employees stay on, so the firm spends less on hiring and training new people.
Option (4) It helps managers to introduce changes by force despite resistance from people. — Not an importance of motivation (Correct). Motivation works the other way. When employees see that a change brings them rewards, they accept it willingly. So motivation helps to introduce changes smoothly, without much resistance. Force has no place in it.
NCERT (2026-27 Edition): “Importance of Motivation: … (v) Motivation helps managers to introduce changes smoothly without much resistance from people. Normally, for any change introduced in the organisation, there may be resistance for changes. If manager can convince employees that proposed changes will bring additional rewards to employees, they may readily accept the change.” |