The Consumer Protection Act, 2019 gives which right to the consumers:
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → To acquire knowledge and to be a well informed consumer throughout life.
Option (1) Buy only standardised goods as they provide quality assurance. — Incorrect. This is a responsibility of the consumer: to look for marks such as ISI or FPO, which assure quality.
Option (2) Read labels carefully so as to have information about prices, net weight, manufacturing and expiry dates, etc. — Incorrect. This is also a responsibility. The law makes the seller print this information; reading it is the consumer’s own duty.
Option (3) Learn about the risks associated with products and services, follow manufacturer’s instructions and use the products safely. — Incorrect. Another responsibility. Safe use of a product is in the consumer’s own hands.
Option (4) To acquire knowledge and to be a well informed consumer throughout life. — Correct. This is the right to consumer education. The consumer is entitled to learn about his rights and the reliefs available to him when a product or service falls short.
NCERT (2026-27 Edition): “Right to Consumer Education: The consumer has a right to acquire knowledge and to be a well informed consumer throughout life. He should be aware about his rights and the reliefs available to him in case of a product or service falling short of his expectations. Many consumer organisations and some enlightened businesses are taking an active part in educating consumers in this respect.” “Consumer Responsibilities … A consumer should keep in mind the following responsibilities while purchasing, using and consuming goods and services — |