The statement NOT true about the Consumer Protection Act 2019 is:
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → It seeks to protect and promote the consumers’ interest through speedy and expensive redressal.
Option (1) It seeks to protect and promote the consumers’ interest through speedy and expensive redressal. — Not true about the Act (Correct). The Act aims at speedy and inexpensive redressal of grievances, so that an ordinary consumer can afford to complain. One missing ‘in’ turned a cheap remedy into a costly one. Match every word of an option with what you studied.
Option (2) It is applicable to all types of businesses, whether a manufacturer or a trader. — True about the Act (Incorrect). It covers every business, whether it supplies goods or services, including e-commerce firms.
Option (3) It confers certain rights to consumers with a view to empowering them and to protect their interests. — True about the Act (Incorrect). The Act gives the consumer six rights, such as the right to safety and the right to seek redressal.
Option (4) It extends to the whole of India. — True about the Act (Incorrect). It is a central law that applies across the country.
NCERT (2026-27 Edition): “The Consumer Protection Act, 2019 The Consumer protection Act 2019 seeks to protect and promote the consumers’ interest through speedy and inexpensive redressal of their grievances. It extends to the whole of India. It is applicable to all types of businesses whether a manufacturer or a trader and whether supplying goods or providing servicesincluding e-commerce firms. The Act confers certain rights to consumers with a view to empowering them and to protect their interests.” |