In Kiran Steels Ltd., Ravi interprets the policies framed by the top management, ensures that his department has the necessary personnel and assigns duties to them. Meena passes on the instructions of Ravi to the workers and sees that wastage of materials is minimised and safety standards are maintained.
At which levels of management do Ravi and Meena work?
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Ravi – Middle management; Meena – Supervisory management
Option (1) Ravi – Top management; Meena – Supervisory management — Incorrect. Ravi interprets policies framed by top management, so he is not a top manager. Top managers frame the policies.
Option (2) Ravi – Middle management; Meena – Middle management — Incorrect. Meena’s work with the workers is supervisory management.
Option (3) Ravi – Middle management; Meena – Supervisory management — Correct. Interpreting policies and assigning duties are tasks of middle management. Passing instructions to workers and checking wastage are tasks of supervisory management.
Option (4) Ravi – Top management; Meena – Middle management — Incorrect. Ravi is not top and Meena deals directly with the workers.
NCERT (2026-27 Edition): “(ii) Middle Management: … Their main task is to carry out the plans formulated by the top managers. For this they need to: “(iii) Supervisory or Operational Management: Foremen and supervisors comprise the lower level in the hierarchy of the organisation. Supervisors directly oversee the efforts of the workforce. Their authority and responsibility is limited according to the plans drawn by the top management. Supervisory management plays a very important role in the organisation since they interact with the actual work force and pass on instructions of the middle management to the workers. Through their efforts quality of output is maintained, wastage of materials is minimised and safety standards are maintained. …” |