When DTH was launched in India all service providers were charging a flat rate in which all channels were provided. Consumers even had to pay for those channels which they did not want to see. Which consumer right is ignored by the DTH service providers ? |
Right to be heard Right to be informed Right to choose Right to seek redressal |
Right to choose |
Right to Choose: The consumer has the freedom to choose from a variety of products at competitive prices. This implies that the marketers should offer a wide variety of products in terms of quality, brand, prices, size, etc. and allow the consumer to make a choice from amongst these. |