According to the Consumer Protection Act 2019, identify who among the following cannot file a complaint.
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → A person who avails of any service for any commercial purpose
Option (1) Any registered consumer’s association — Can file a complaint (Incorrect). A voluntary consumer association can file a complaint.
Option (2) Central government or any State Government — Can file a complaint (Incorrect). The Central or a State Government can file a complaint.
Option (3) One or more consumers on behalf of numerous consumers having the same interest — Can file a complaint (Incorrect). One or more consumers can file a complaint.
Option (4) A person who avails of any service for any commercial purpose — Cannot file a complaint (Correct). A person who obtains goods or services for resale or commercial purpose is not treated as a consumer, so he cannot file a complaint.
NCERT (2026-27 Edition): “2. Complainant: … one or more consumers, or any voluntary consumer association, central or state government or the central authority or a legal heir or legal representative or a parent or legal representative in case of a minor.”
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