Choose the correct option for the subject of a letter of complaint to the sales manager of a publishing house for the delivery of faulty or damaged books.
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → To complain about delivery of damaged books
The subject line of a letter of complaint states the problem in a few words. The letter complains to the sales manager about faulty or damaged books delivered by the publishing house, so the subject is "To complain about delivery of damaged books".
Why the Other Options are Incorrect?
Option 2: To aware the sales manager for delivery of goods. — Incorrect. "Aware" is an adjective and cannot be used as a verb (make aware), and "delivery of goods" does not name the complaint.
Option 3: To complain for misconduct of delivery man — Incorrect. The complaint is about damaged books, not about the behaviour of the delivery man.
Option 4: To caution the publisher for the delay in delivery — Incorrect. The problem is the condition of the books, not a delay.