Read the following passage and answer the question.
Atul joined ABC Ltd. as a worker and was getting paid according to his skills and performance. He was assigned to a team where all his team members were very cooperative and used to help each other in need. Each team in the company was given one target to achieve. His supervisor used to take suggestions from the subordinates and reward the constructive suggestions. There was no chaos in the organisation as synchronisation of activities of different departments was maintained.
The principle of Fayol followed by Atul's team in this case was.......
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Esprit de Corps
Option (1) Equity — Incorrect. Equity means managers should treat all workers fairly and kindly. The passage is about team members helping each other.
Option (2) Scalar chain — Incorrect. Scalar chain is the formal line of authority from the top rank to the lowest. The passage says nothing about lines of authority.
Option (3) Esprit de Corps — Correct. Esprit de Corps means team spirit. Fayol said management should build unity and harmony among employees. Atul’s team members were cooperative and helped each other, which shows team spirit.
Option (4) Order — Incorrect. Order means ‘a place for everything and everyone, and everything and everyone in its place’. It is not about team spirit.
NCERT (2026-27 Edition): “Scalar Chain: An organisation consists of superiors and subordinates. The formal lines of authority from highest to lowest ranks are known as scalar chain.” “Esprit De Corps: Management should promote a team spirit of unity and harmony among employees, according to Fayol. Management should promote teamwork especially in large organisations because otherwise objectives would be difficult to realise. …” |