________________ is not considered as a consumer right under Consumer Protection Act 2019.
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Right to Bargain
Option (1) Right to Bargain — Not a right under the Act (Correct). The Act gives the consumer six rights, and bargaining is not one of them. Bargaining over price is a matter between the buyer and the seller. A consumer may bargain, but he cannot claim it as a legal right, and he cannot go to a Commission if a seller refuses to bargain.
Option (2) Right to Safety — A right under the Act (Incorrect). The consumer is to be protected against goods and services that are hazardous to life, health and property.
Option (3) Right to be Assured — A right under the Act (Incorrect). This is the Act’s own name for what is usually called the right to choose. It is the freedom to choose from a variety of goods and services at competitive prices.
Option (4) Right to Seek Redressal — A right under the Act (Incorrect). The consumer may ask for relief against an unfair trade practice or a faulty good. The relief may be a replacement, the removal of the defect, or payment for the loss he has suffered.
NCERT (2026-27 Edition): “Consumer Rights The Consumer Protection Act 2019 provides for six rights of consumers.” “1. Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life, health and property. …” “3. Right to be assured: The consumer has the freedom to access variety of products at competitive prices. …” “5. Right to seek redressal: The consumer has a right to get relief against unfair trade practice of restrictive trade practices or unscrupulous exploitation in case the product or a service falls short of his expectations. …” |