Management should promote a team spirit of unity and harmony among employees, according to Fayol. Management should promote teamwork especially in large organisations because otherwise objectives would be difficult to realise. It will also result in a loss of coordination. A manager should replace ‘I’ with ‘We’ in all his conversations with workers to foster team spirit. This will give rise to a spirit of mutual trust and belongingness among team members. It will also minimise the need for using penalties.

What does Fayol suggest managers replace in their conversations with workers to foster team spirit?

'I' with 'We'

Fayol recommends that managers replace individualistic language with inclusive language to foster a sense of unity and teamwork. A manager should replace ‘I’ with ‘We’ in all his conversations with workers