Coordination is the force that binds all the other functions of management. In light of this, which of the following statement is incorrect?

It is the exclusive responsibility of top level managers only

The correct answer is option 2- It is the exclusive responsibility of top level managers only.

It is the exclusive responsibility of top level managers only is the incorrect statement.

1. It is a deliberate function. IT IS CORRECT. A manager has to coordinate the efforts of different people in a conscious and deliberate manner. Even where members of a department willingly cooperate and work, coordination gives a direction to that willing spirit. Cooperation in the absence of coordination may lead to wasted effort and coordination without cooperation may lead to dissatisfaction among employees.

2. It is the exclusive responsibility of top level managers only. IT IS NOT CORRECT as it is the responsibility of all levels of management not only of top management level. Coordination is the function of every manager in the organisation. Top level managers need to coordinate with their subordinates to ensure that the overall policies for the organisation are duly carried out. Middle-level management coordinates with both the top level and first line managers. Operational level management coordinates the activities of its workers to ensure that work proceeds according to plans.

3. It is a continuous process. IT IS CORRECT.  Coordination is not a one-time function but a continuous process. It begins at the planning stage and continues till controlling. For example In an organisation named PYT Ltd, Mrs A plans her diwali collection in the month of June itself. She has to then ensure that there is adequate workforce and continuously monitor whether production is proceeding according to plans. Her marketing department also has to be briefed in time to prepare their promotional and advertising campaigns.

4. It ensures unity of action. IT IS CORRECT. The purpose of coordination is to secure unity of action in the realisation of a common purpose. It acts as the binding force between departments and ensures that all action is aimed at achieving the goals of the organisation. For example in an organisation named ABC Ltd, the production and sales department have to coordinate their work, so that production takes place according to the demand in the market.