Match List-I (elements of the communication process) with List-II (examples from a factory):
| List-I | List-II | ||
|---|---|---|---|
| (A) | Sender | (I) | The content of the revised leave rules that are to be made known |
| (B) | Message | (II) | The production manager who conveys his ideas about the revised leave rules |
| (C) | Media | (III) | The replies of the workers showing that they have received and understood the rules |
| (D) | Feedback | (IV) | The e-mail through which the revised rules reach the workers |
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → (A)-(II), (B)-(I), (C)-(IV), (D)-(III)
| List-I | List-II | Reason |
|---|---|---|
| (A) Sender | (II) The production manager who conveys his ideas about the revised leave rules | The sender is the person who conveys his thoughts or ideas to the receiver. The production manager is the source of the message on the leave rules. |
| (B) Message | (I) The content of the revised leave rules that are to be made known | The message is the content of ideas, suggestions or orders to be communicated. Here it is the content of the revised leave rules. |
| (C) Media | (IV) The e-mail through which the revised rules reach the workers | Media is the path through which the encoded message reaches the receiver. The e-mail carries the rules to the workers. |
| (D) Feedback | (III) The replies of the workers showing that they have received and understood the rules | Feedback is the receiver’s actions showing that he has received and understood the message. The workers’ replies do this. |
NCERT (2026-27 Edition): “Elements of Communication Process Communication has been defined as a process. This process involves elements like source, encoding, media/channel, receiver, decoding, noise and feedback. The process is represented in the figure. The elements involved in communication process are explained below: “(iv) Media: It is the path through which encoded message is transmitted to receiver. The channel may be in written form, face to face, phone call, Internet etc.,” “(vii) Feedback: It includes all those actions of receiver indicating that he has received and understood message of sender.” |