Read the following statements and choose the correct option.
Assertion (A): From the consumers’ point of view, consumer protection is important because consumers need to be educated.
Reason (R): There is widespread ignorance among consumers about their rights and the reliefs available to them.
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Both (A) and (R) are true and (R) is the correct explanation of (A).
Assertion (A): From the consumers’ point of view, consumer protection is important because consumers need to be educated. — True. Consumer ignorance is one point of importance from the consumers’ side. It calls for educating consumers.
Reason (R): There is widespread ignorance among consumers about their rights and the reliefs available to them. — True. Many consumers do not know their rights and the reliefs open to them, such as a refund or compensation.
Why R explains A?
A consumer who does not know his rights cannot use them. Because this ignorance is widespread, consumers have to be taught about their rights and reliefs. So the ignorance in R leads to the need for education in A, and education brings consumer awareness.
NCERT (2026-27 Edition): “From Consumers’ point of view The importance of consumer protection from the consumers’ point of view can be understood from the following points: |